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Frequently asked questions

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How many people can stay in one apartment?

Each apartment has two bedrooms (a double bed and two single beds) and a sofa bed in the living room. It comfortably sleeps 4 adults, with a maximum of 6 guests including children. Larger groups can rent both apartments in the house.

How far is the Chopok gondola?

The Krupová base station (Jasná Nízke Tatry – Chopok South) is 8.3 km away, about 9 minutes by car. Ski Tále and Mýto Ski Centrum are 2 km from the house.

What are the check-in and check-out times?

Check-in is from 15:00, check-out by 10:00. Check-in is self-service – we send you the code for the key box before arrival. If occupancy allows, we are happy to adjust the times.

Can I stay just for a weekend or one night?

Yes, outside the main season we also accept short stays. Over Christmas, New Year and school ski holidays a minimum stay may apply – write to us and we’ll find a solution.

How much does a stay cost?

The price depends on dates, length of stay and number of guests. Outside the winter season it starts at around €99 per night for the whole apartment. Booking direct gets you the best price – send an inquiry and we’ll send you the exact amount within a few hours.

Are bed linen and towels included?

Yes, bed linen and towels are included. In the kitchen you will also find coffee, tea and basic spices.

Can I park at the house?

Yes, parking at the house is free. Each apartment has one parking space.

Is there Wi-Fi in the apartments?

Yes, Wi-Fi is free in both apartments. The Bosorka Zrub log cabin has a connection of up to 1,000 Mb/s.

Can I bring my dog?

Pets are welcome by prior arrangement, for a fee. Let us know what kind of pet and what size you are bringing.

Do you have a baby cot?

Yes, on request we prepare a baby cot for children up to 3 years for €10 per stay. Extra beds are not available.

Where can I store skis and bikes?

The house has a ski room for skis, snowboards, ski boots and bikes. Wet clothes dry in your room – each has its own thermostat.

What can we do when it rains?

The Hotel Bystrá water and sauna world is across the road, Bystrianska Cave is in the village and Banská Bystrica is about 40 minutes away. See the full list on our Rainy days page.

Is there a restaurant and a shop nearby?

Koliba Dúhový pstruh is 600 m from the house, the Hotel Bystrá restaurant is across the road and Salaš Mýto 2.3 km away. For a bigger shop we recommend Brezno, about 15 minutes by car.

Can we hold a party?

Parties and stag/hen nights are not allowed in the Bystrá apartments – other guests stay in the house too. Quiet hours are from 22:00 to 6:00.

How do I pay when booking direct?

We send the payment and cancellation terms together with our offer. Usually it is a deposit by bank transfer and the balance before arrival.

Can I get to you without a car?

The nearest railway station is in Brezno; from there continue by bus or taxi (about 15 minutes). For Chopok South and the surroundings, however, a car is the most practical.

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